Changed your mind about the order? No problem!
Order is only eligible for modification within 24 hours after you have placed your order.
Note: Once your order is being processed or in transit, we can no longer make any modifications for you.
Your satisfaction is our #1 priority.
We will process a replacement without any extra fee on your part if you have one of the problems below:
Note: In case you do not want a replacement, you can request for a refund. There is no need to return the wrong or defective item.
We do not process a refund in the following cases:
* Click Contact us and submit refund requests within 15 days after the guaranteed period for delivery (20 days) has expired. You can do this by sending a message on the Contact Us page.
If your request is approved, the refund will be credited to your account or to the original method of payment within 7 business days.
We do not offer exchanges/returns for size unless it is our fault for sending the wrong-size items. For other reasons like sewing or printing problems, we will take care of them all for you. Please contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.